Home → Service Requests
Tenants log repairs from their side of Rentplug. Open a request and update its status as the job moves along.
- New
- In-Progress
- Pending Customer Information
- Waiting for External Provider
- Repair Appointment Scheduled
- Completed
- Cancelled
Keep your plumbers and electricians on the Service providers tab. Send a test SMS checks that notifications reach phones.
Applications
Manage → Applications
Share a unit's application form with people looking for a place. Move each applicant through New → Vetting → Pending Lead Information → Accepted or Declined. For promising applicants, run a vetting check (module four).